Privacy Policy
ASSIST AI
Last Updated: 03 July 2026
Website: https://www.tryassist.in
1. Introduction
At ASSIST AI (“ASSIST”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information.
ASSIST is an enterprise AI platform that connects business applications, knowledge, and workflows, enabling organisations to work more efficiently using artificial intelligence.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, interact with our advertisements, request a demonstration, communicate with our team, or use our products and services.
This policy is issued by ASSIST Intelligence, operating under the ASSIST AI brand.
2. Information We Collect
Depending on how you interact with ASSIST, we may collect the following categories of information.
Personal and professional information
First and last name
Business email address
Phone number, when provided
Company name
Job title and professional role
Information included in enquiries and communications
Website and technical information
IP address and approximate location derived from it
Browser type, device information, and operating system
Website interactions and referral information
Cookies and similar technologies, where enabled
Enterprise account information
Account and organisation details
Authentication and access-related information
User preferences and configuration settings
Activity logs necessary to operate and secure our services
Enterprise customer content
When authorised by an enterprise customer, ASSIST may process documents, business records, queries, prompts, responses, and information made available through connected applications.
This information is processed to deliver the services and functionality requested by the customer, subject to applicable contractual arrangements.
3. How We Use Your Information
We use personal information for the following purposes:
Responding to enquiries and demonstration requests
Contacting prospective customers about ASSIST products and services
Arranging product demonstrations and business meetings
Providing, maintaining, and improving our services
Creating and administering enterprise accounts
Providing technical support and customer assistance
Maintaining security, preventing misuse, and investigating incidents
Understanding website usage and service performance
Sending product updates and marketing communications where permitted
Complying with applicable legal obligations
We process personal information only where we have an appropriate legal basis or other lawful permission under applicable law, including consent where required.
4. LinkedIn Advertising and Lead Generation
ASSIST may run advertising campaigns on LinkedIn and other professional platforms to introduce businesses to our enterprise AI solutions.
When you voluntarily submit a LinkedIn Lead Gen Form, we may receive information such as your name, email address, company, job title, and any additional information you choose to provide.
We use this information to:
Respond to your interest in ASSIST
Arrange demonstrations or introductory meetings
Discuss relevant enterprise solutions
Follow up on your enquiry
We do not sell information collected through LinkedIn lead forms.
We will seek any additional consent required by applicable law before using your information for unrelated marketing purposes.
Your interactions with LinkedIn are also subject to LinkedIn’s own privacy practices.
5. Enterprise Data and AI Processing
ASSIST enables organisations to connect existing business applications and use AI to retrieve information, generate insights, automate workflows, and complete authorised tasks.
Enterprise customer content may be processed through integrations and AI services configured or approved for the customer’s environment.
Our approach to enterprise data includes:
Customer control: Enterprise customers determine which applications, users, and information sources they authorise.
Access permissions: ASSIST is designed to respect applicable user and organisational access permissions.
AI model training: ASSIST does not use enterprise customer documents, conversations, or queries to train foundation AI models. Processing by third-party AI providers remains subject to the relevant configuration, agreements, and provider terms.
Data processing: Enterprise information is processed to provide the functionality requested by authorised users and administrators.
Deployment options: Data handling, processing locations, and infrastructure arrangements may vary according to the customer’s selected deployment and contractual configuration.
When ASSIST processes personal data on behalf of an enterprise customer, the customer may determine the purposes and means of processing. Applicable agreements govern our responsibilities as a service provider.
6. Data Sharing and Third-Party Services
We may share information with trusted service providers where necessary to operate our business and deliver our services.
These providers may include:
Cloud hosting and infrastructure providers
Customer relationship management platforms
Email and business communication providers
Analytics and website performance services
Authentication and security providers
AI model and technology providers
Professional advisers and legal authorities where required
We expect service providers handling personal information on our behalf to use appropriate safeguards and process information for authorised purposes.
We may also disclose information where required by law, to protect legal rights, or in connection with a corporate transaction, subject to applicable legal requirements.
7. Data Security
We use organisational and technical measures designed to protect personal and enterprise information against unauthorised access, disclosure, alteration, or loss.
Depending on the service and deployment configuration, these may include encryption, authentication controls, role-based access restrictions, permissions management, and operational security safeguards.
Additional information about our security approach is available at:
https://www.tryassist.in/security
Although we take information security seriously, no electronic transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, meet contractual commitments, resolve disputes, maintain security, or comply with applicable legal requirements.
Marketing and enquiry information is reviewed and deleted or anonymised when no longer required for legitimate business purposes, subject to applicable retention requirements.
Enterprise customer data is retained or deleted according to the applicable service agreement, customer instructions, deployment arrangements, and legal obligations.
9. Cookies and Analytics
Our website may use cookies and similar technologies to support essential website functionality, remember preferences, and understand website performance.
Where analytics or optional tracking technologies are enabled, we provide information and consent choices as required by applicable law.
You may also manage certain cookie preferences through your browser settings.
10. International Data Processing
Depending on the services used and the deployment configuration, information may be processed in India or other permitted jurisdictions.
Where cross-border processing occurs, we apply contractual, organisational, and technical measures as required by applicable law and the relevant customer agreements.
We do not represent that all ASSIST services or deployments use a single universal data-hosting location.
11. Children’s Privacy
ASSIST is designed primarily for businesses and professional users and is not intended for children.
We do not knowingly solicit personal information from children through our enterprise marketing activities.
Where processing involving children is contemplated, it must comply with applicable legal and contractual requirements.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal obligations.
The latest version will be published on our website with an updated effective date.
Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.
13. Contact and Privacy Grievances
For questions about this Privacy Policy, requests concerning personal information, withdrawal of consent, or privacy-related grievances, please contact:
ASSIST AI
Legal Entity: ASSIST Intelligence
Email: info@tryassist.in
Website: https://www.tryassist.in
We will review and respond to privacy requests and grievances in accordance with applicable legal requirements.